Noticing your property isn’t being managed and maintained as it should be? It’s the right time to find a seasoned body corporate manager who can handle the daily management and administrative affairs, such as:
- collecting levy payments,
- coordinating contractors for repairs and maintenance,
- financial management, and
- organising meetings.
Here, a big question arises: what should you look for in a competent body corporate manager? No need to look elsewhere!
In this comprehensive blog, we’ll shed light on six must-consider factors that will help you make an informed choice for your property management needs. Let’s continue to read on…
- Experience and Qualifications
When appointing a body corporate manager, it’s essential to ensure that the manager has proven experience in managing properties similar to yours.
Additionally, you need to confirm they possess the necessary license and qualifications required to manage body corporate affairs professionally and legally. Prioritise choosing a body corporate manager who’ll stay updated with legislative changes through regular training.
- Reputation and Reliability
Don’t hesitate to ask for word-of-mouth referrals from previous clients of a body corporate manager you intend to hire. Furthermore, take the time to read their reviews and feedback so you can gauge their performance and effectiveness in assisting clients.
As a Melbourne resident, if you inquire about their professional memberships and the company’s reputation, choosing the right manager specialised in body corporate Melbourne will be much easier for you.
- Communication and Transparency
Communication style can make or break any relationship, and the client-manager relationship is no exception. So, pay attention to whether the potential manager communicates clearly, openly, and in a timely manner.
Moreover, be informed about their availability to discuss matters whenever required and their ability to provide satisfactory responses. Their engaging and responsive behaviour will persuade you to choose them over others.
- Financial Management and Fees
It’s now time to compare fee structures to ensure the services offer value. Remember, lower fees can indicate a lack of quality. Therefore, be aware of what services are included in the basic fee and which incur additional costs.
Beyond that, you need to verify their ability to provide detailed financial reports and manage budgets effectively.
- Service and Operations
Confirming whether the manager is capable of offering expert guidance is essential. They must also possess extensive knowledge and understanding of local property laws and compliance requirements.
Before finalising the decision, it’s strongly advisable to check for a network of qualified and trusted contractors for maintenance and repairs.
Additionally, ensure their utilisation of efficient management software for various tasks, including reporting, record-keeping, and communication.
- Management and Support
Lastly, you should assess the size and experience of the management team. This way, you will prevent over-reliance on a single person.
Feel free to ask what approach they utilise to resolve disputes. Verify if they are open to attending meetings and offering assistance to committees.
It’s also prudent to inquire about service continuity plans and redundancy systems. Therefore, you will gain information security and ongoing services for a longer period.